 An astonishing 80% of businesses consider IT to be just an unavoidable
expense, something they have to have, although they'd prefer spending money on
something more useful.
Only few businesses realise that IT is an investment the business makes in
its own operations, which, if applied correctly, can lead to substantial
returns. The difference is not in the amount these businesses spend on IT. It
is not in the amount of time and skill of people that are dedicated to IT. So,
what makes an expense to become an investment? Vision
Completeness and Harmony: IT must fit in the rest of the business
processes and methodologies. All too often the businesses purchase servers that
are either unnecessarily too powerful and too expensive, or are too cheap and
inadequate for their main purpose. Any IT related decision must be made with the
bigger picture, current and future requirements of the business in mind.
Established IT Policies: Patchy approach to IT
leads to scattered IT infrastructure that is both difficult and expensive to
maintain. Just like IT itself should be in complete harmony with the business,
any IT related issue should be in complete harmony with the overall IT policies.
This means, for example, that an office of 20 employees should not have 5
different faxing softwares in use. Proven Processes and
Methodologies: Scheduled regular computer hardware and software
maintenance, implemented processes of issue resolution and escalation, training
and education are all absolutely essential elements running the IT of a business
in an effective manner. Successful implementation of the above principles will
ensure that return on investments in IT is maximised. So, a question arises: Why
do we give that information away? The answer is simple really. Many people talk
about the above, it is pretty much in public domain. But just talking about it
is not enough. Talk to us, partner with us, and let us help you to make IT a
reality. |